Senior Product Analyst - Digital Innovation & Customer Experience
Newport World Resorts is seeking a highly skilled Senior Product Analyst to join our Digital Innovation & Customer Experience team. In this role, you will be responsible for driving data-driven decisions that enhance our guests' digital experience and overall satisfaction. As a Senior Product Analyst, you will work closely with cross-functional teams to develop and implement innovative solutions that align with our strategic goals.
This is an exciting opportunity to be part of a dynamic and forward-thinking organization that values creativity, collaboration, and continuous learning. If you are passionate about data analysis and have a keen interest in the hospitality industry, we encourage you to apply.
Join us and help shape the future of digital innovation and customer experience at Newport World Resorts.
📋 Tanggung Jawab Pekerjaan
Lead and manage the data analysis process to support product development and decision-making.,Collaborate with cross-functional teams to identify and analyze customer needs and preferences.,Develop and maintain comprehensive data models and dashboards to track key performance indicators (KPIs).,Conduct in-depth data analysis to identify trends, patterns, and insights that drive business growth.,Work with product managers and designers to translate data insights into actionable product recommendations.,Monitor and evaluate the performance of digital products and services to ensure they meet business objectives.,Provide regular reports and presentations to stakeholders on data findings and recommendations.,Stay up-to-date with industry trends and best practices in data analysis and digital innovation.🎓 Kualifikasi & Syarat
Bachelor's degree in Business, Computer Science, Statistics, or a related field.,5+ years of experience in product analysis or a similar role within the technology or hospitality industry.,Strong analytical and problem-solving skills with the ability to interpret complex data sets.,Proficiency in data analysis tools such as SQL, Excel, Tableau, or Power BI.,Experience with A/B testing and experimentation to drive data-driven decisions.,Excellent communication and presentation skills to effectively convey insights to stakeholders.,Strong project management skills with the ability to manage multiple projects simultaneously.,Familiarity with hospitality industry trends and customer experience best practices.🛠️ Keahlian
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